Privacy Policy
Umbrella Logistics Corp (“the Company,” “we,” or “us”) understands the importance of personal data and is committed to protecting any information that could identify you (“Personal Information”). This Privacy Policy explains:
- What Personal Information We Collect
- How We Use Personal Information
- How We Share Personal Information
- Your Choices and Rights
- Policy Updates
- Contact Us
1. What Personal Information We Collect
- Information You Provide Voluntarily
We only collect Personal Information that you choose to provide when you fill out any form on our website (e.g., quote requests or service inquiries). This may include your name, email address, phone number, and any additional information you voluntarily submit. - SMS Consent and Phone Numbers
If you opt in to receive text (SMS) communications from us, we will collect and store the phone number you provide for the purpose of sending you relevant updates, confirmations, or notifications. - Automatically Collected Information (if applicable)
We may collect non-personally identifiable information about your visit to our website (e.g., IP address, browser type, referring page) through analytics or cookies, where permitted. This data is used to improve our site functionality and user experience.
2. How We Use Personal Information
- Responding to Requests
We use the information you provide (e.g., your name, email address, phone number) to respond to your inquiries, process your quote requests, and deliver any other services you request. - Operational and Administrative Purposes
We may retain your information to manage, operate, and complete the service request cycle. This helps us maintain accurate records, improve customer service, and meet internal administrative needs. - SMS Communication (If Opted In)
If you have opted in to receive SMS updates, we will use your phone number only for sending you text messages related to the services you have requested or updates you have consented to receive. - Compliance with Legal Obligations
We may use or disclose your information when required by law or if we believe it is necessary to protect our rights or comply with a judicial proceeding, court order, or other legal process.
3. How We Share Personal Information
- Third Parties and Service Providers
We do not share, sell, or trade your Personal Information with third parties for marketing purposes. In certain cases, we may need to disclose your information (in aggregated or minimal form) to government agencies to comply with laws and regulations. If we engage service providers or contractors to help us operate our business (e.g., web hosting, payment processors), these entities are required to protect your data and only use it for the services they perform on our behalf. - Phone Numbers Collected via SMS Consent
SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances. - Aggregated or Anonymized Data
We may share aggregated, anonymized information (information that cannot identify you personally) with third parties for analysis, marketing, or other business purposes.
4. Your Choices and Rights
- Access and Correction
You may request to review or update the Personal Information we hold about you at any time by contacting us via the methods listed in the “Contact Us” section below. - Opting Out
You can opt out of email or SMS communications at any time by using the unsubscribe link or replying “STOP” to SMS messages. If you wish to revoke consent or have any questions, please contact us as indicated below. - Cookies and Tracking Technologies (If Applicable)
You may choose to block or disable cookies through your browser settings. However, certain site features may not function properly if cookies are disabled.
5. Policy Updates
If we make any changes to this Privacy Policy, we will immediately post the updated version on our website with a new “effective date.” We encourage you to review this Policy periodically to stay informed about how we protect your Personal Information.
6. Contact Us
If you have any questions or need clarification regarding this Policy, you can reach us at:
- Email: accounting@umbrellalogistics.com
- Phone: (713) 589-8741
Effective Date: 11/12/2025
By using our website and services, you acknowledge that you have read and understand this Privacy Policy. We are committed to protecting your privacy and ensuring transparency in how your information is handled.